Frequently asked questions
A few helpful answers before you start. For anything else, email support@pokie-magic.com and we'll help you out.
Is Pokie Magic Free to Play?
Yes. Pokie Magic is free to download and free to play, with free virtual coins available every day.
Can I Win Real Money?
No. Pokie Magic is played with virtual coins for entertainment. There is no real-money gambling and no cash prizes.
What Are Virtual Coins?
They're the coins you use to play the games. Set an amount for each spin, and any coins you win go back into your balance.
Do Virtual Coins Have Cash Value?
No. Virtual coins cannot be exchanged, sold, or cashed out for money or prizes.
Are There Ads?
No. Pokie Magic is ad-free, with no banners or video ads interrupting your games.
Are There In-App Purchases?
Yes. You can buy extra virtual coins in the app. These optional purchases help keep Pokie Magic running, support future development, and keep the games ad-free. Thank you for supporting the app. Free daily coins are available too.
Is There an Age Requirement?
Yes. Pokie Magic is intended for players aged 18 and over.
How Do I Get More Coins?
Visit the daily Spin & Win wheel or tap Collect at the bottom centre of the lobby. The Collect bonus builds up to 10,000,000 virtual coins, but you can claim the amount available at any time. It starts building again after each collection. Optional coin packs are also available in the app.
Can I Play Across Devices?
Yes. Sign in with the same account on each device to keep your coins and progress together. The app supports Facebook, Google, and email sign-in, plus Apple on iPhone, iPad, and Mac.
Can I invite friends?
Yes. The Invite button in the app shares your personal invite link, and your friend lands on a page that sends them to the right store for their device. You can share that page yourself too.
Invite page →My Purchase Hasn't Arrived. What Should I Do?
First, close the app completely and open it again. If your coins are still missing, email support@pokie-magic.com with your Player ID and Apple or Google receipt so we can investigate. Refunds are handled by the store where you made the purchase.
How Do I Contact Support?
Email support@pokie-magic.com with a description of the problem. Your Player ID, device, and app version help us find the right information quickly.
How Do I Delete My Account?
Open Options in the app and choose Delete Account. If you can no longer access the app, email support@pokie-magic.com for help with your request.
Contact support →Where Can I Download Pokie Magic?
Look for Pokie Magic Casino Slots on the App Store for iPhone and iPad, or on Google Play for Android. On the Mac App Store, the app is called Pokie Magic Vegas Slots. All editions are free to download.
Go to downloads →Still stuck? Visit support or email support@pokie-magic.com.